On September 26, 2023, the Healey-Driscoll Administration via the Massachusetts Department of Public Health announced a pioneering initiative, partnering with Boston Medical Center and RIZE Massachusetts. Together, they’ll bolster the Massachusetts Overdose Prevention Helpline through a $350,000 investment. Consequently, Massachusetts now stands proud as the first state to fund this life-saving resource. The helpline provides critical detection services for potential overdoses and essential peer support for drug users.
This collaboration emerges in response to the escalating number of overdose deaths, which unfortunately peaked in 2022. The helpline employs a spotting model, where operators remain on call during a drug use event. If the caller becomes unresponsive, these operators can immediately alert the authorities. The fresh investment will transform the helpline from a volunteer-driven service to a professionally staffed one, ensuring quicker response times. Additionally, the funds will amplify promotional campaigns to make more people aware of this service.
Echoes from the Administration
Governor Maura T. Healey passionately expressed her commitment to reducing overdose-related fatalities, saying, “By providing people with an alternative to using alone, the Overdose Prevention Helpline saves lives.” She further emphasized Massachusetts’ dedication to spearheading national harm reduction and prevention initiatives.
Echoing these sentiments, Lieutenant Governor Kimberley Driscoll spotlighted the devastation wrought by the opioid epidemic. However, she believes that tools like this helpline are crucial for countering the crisis, ensuring Massachusetts remains a safe haven for its residents.
A Commitment Beyond the Overdose Prevention Helpline
Since its inauguration, the Healey-Driscoll Administration has relentlessly worked to curtail substance abuse and its related fatalities. Previously, they have supplied more than 120,000 doses of naloxone, resulting in a commendable 2,080 overdose reversals. Additionally, they have championed harm reduction through the distribution of fentanyl test strips and expanded peer recovery support centers.
The Overdose Prevention Helpline traces its roots back to 2020 when it was purely volunteer-operated. With the new funding, several full-time roles, including a medical director, data analyst, and more will be instituted. Notably, more than $30,000 will be allocated for volunteer stipends, and efforts will be doubled to increase helpline awareness through various media.
Unwavering Support: A 24/7 Overdose Prevention Helpline
In an age where timely support is crucial, the Massachusetts Overdose Prevention Helpline ensures that help is available around the clock. This 24/7 accessibility underscores the state’s unwavering commitment to individuals grappling with substance use disorders. Regardless of the hour, a trained professional is always within reach, providing a much-needed lifeline to those in vulnerable situations.
Central to the success and continuity of this initiative is the Department of Public Health. Their dedication and forward-thinking approach have been instrumental in actualizing the helpline. Their determination to not only identify but also address the roots of the overdose crisis is commendable.
Particularly noteworthy is the tireless commitment of Massachusetts Commissioner of Public Health, Robbie Goldstein. His leadership and unwavering belief in the initiative have been pivotal in its realization. Goldstein’s emphasis on compassion, understanding, and prompt support reflects in the helpline’s modus operandi. As a result of his and the department’s efforts, countless lives are now shielded from the brunt of the overdose epidemic. Their work serves as a shining example for other states to emulate.
Voices of Approval
Secretary of Health and Human Services Kate Walsh and Massachusetts Commissioner of Public Health Robbie Goldstein both emphasized the helpline’s pivotal role. For them, it’s not just about reversing overdoses but also about providing timely support and assurance to those struggling.
Stephen Murray, Director of the Massachusetts Overdose Prevention Helpline, underlined the significance of the collaboration. “All overdoses are preventable,” he said, and this helpline ensures timely intervention.
RIZE Massachusetts President and CEO Julie Burns lauded the collaborative approach, signifying their commitment to eradicating the overdose crisis.
For help or more information, contact the Massachusetts Overdose Prevention Helpline at 800-972-0590 or visit massoverdosehelpline.org.

